Pet Emergency & Urgent Care
Confronting an emergency where your beloved pet requires urgent veterinary attention can be a deeply distressing experience. To alleviate this anxiety, we have extended our operating hours to cater to your needs even when most traditional veterinary clinics have closed their doors. Our commitment to saving lives extends to all seven days of the week. Should your pet require immediate veterinary care, we urge you to contact us immediately. If your pet’s need arises after 8 pm, kindly contact an accessible emergency pet care facility.
Helping Your Pet in an Emergency
Please call to confirm our team can assist your pet and that we are not at capacity for urgent care and emergencies.
If your pet requires urgent care, it’s crucial to give us a heads-up by making a quick call. This call ensures our team is fully aware of your pet’s condition and symptoms, enabling us to gear up and be ready when you arrive. Time is precious in these moments, and this simple action can make a significant difference.
Additionally, our staff might provide you with guidance on how to comfort your pet if they’re going through a tough time, ensuring they’re safe and at ease during the journey to the hospital. If necessary, they can also steer you in the right direction to the nearest Pet Emergency Office in your area, ensuring you get the help you need without delay. Your pet’s well-being is our top priority!
Use a Pet Carrier or Leash
Ensuring the safety of your pet, as well as everyone around, is of utmost importance. When bringing in a cat or any small critter, please secure them in a carrier. For our canine companions, have them on a leash. If you find yourself without these, don’t worry – we’ll have leashes and carriers ready for you before you enter the hospital. Prompt action ensures everyone’s safety!
Ensuring both your safety and the well-being of your injured or unwell pet is our primary concern. Most importantly, take a moment to breathe; we recognize that these situations can be incredibly stressful. Rest assured—we’re here to provide all the support we can to ensure both you and your pet feel at ease and comfortable during this challenging time.
Urgent Care Vs. Emergency: How To Know The Difference?
When your pet isn’t feeling well, whether due to sickness, injury, or just not being quite themselves, it can be challenging to determine if the situation demands immediate medical attention. Some signs are unmistakable, like bleeding, open wounds, or continuous vomiting, but not all conditions are as clear-cut.
So, what distinguishes urgent care from emergency care? While it’s not always straightforward, emergency care typically involves life-threatening injuries or illnesses that demand immediate hospitalization. Urgent care falls in between emergency care and regular vet visits, in that somewhat gray area of “I sense something’s not right with my pet, and it needs to be seen by a vet ASAP.”
If you ever find yourself uncertain about whether your pet’s situation falls under urgent or emergency care, don’t hesitate to reach out to us, and we’ll help you make that determination. In the meantime, continue reading for a practical list of pet conditions that can assist you in deciding on the appropriate course of action for your pet’s care.
Again, urgent care should be sought for issues that need immediate medical attention but aren’t necessarily life-threatening. These may include:
- Bite wounds
- Diarrhea or vomiting
- Limping, weight-bearing
- Itchy skin or rashes
- Wound treatment
- Hair loss
- Pain or limping
- Overgrown nails
- Wounds or lacerations
- Changes in behavior
- Loss of appetite or overeating
- Cuts and abrasions
- Eye issues (tearing, redness, discharge)
- Ear infections
- Pale gums
- Runny nose, coughing, or sneezing
- Worms, fleas, ticks, or mites
- Urinating blood
- Urinary changes
- Toxin ingestion (both poisons and food not suitable for your pet)
- Consuming a foreign body (toy, rawhide, etc.)
- Difficulty walking or moving
What to Expect When You Arrive
Now that you’ve given us a heads-up with your call, our team is all set and eagerly awaiting your arrival. Once you’re here, you’ll be warmly greeted by our reception crew or our dedicated medical team. We’re fully prepared to assist you and your pet promptly. Your preparedness makes a difference!
Assessment and Triage
Upon arrival, your pet will undergo triage without delay. Depending on their condition, you and your pet will either be directed to one of our examination rooms to meet with one of our veterinarians, or in the case of a potentially life-threatening emergency, your pet will be swiftly taken to our treatment area for assessment by our emergency medical team. Immediate action ensures the best care for your pet.
We will provide immediate treatment for pets facing life-threatening emergencies. However, there may be a wait if we have other critical cases ahead of you. To help you plan better, please give us a call in advance, and we’ll do our best to provide you with an estimate of the expected wait time. Your call ahead of time can save you valuable minutes in a stressful situation.
The examination fee for an emergency is $150. Your pet’s treatment plan and cost of care will be discussed with you after your pet’s initial exam.
Visiting Your Pet
We strongly encourage you to talk with our staff about visiting your hospitalized pet. We have set visiting hours every day, but if these hours aren’t convenient for you, we’re flexible and willing to work with you and your family to ensure you can spend time with your beloved pet. Your pet’s well-being is our priority, and we’re here to accommodate your needs.
Urgent Care Services
We’re here and ready to address emergencies during our regular business hours seven days a week. If your pet is under the care of our general practice, our doctors will have instant access to their comprehensive electronic veterinary medical records. This ensures seamless and continuous care for your pet, even in emergencies. Your pet’s well-being is our top priority, and we’re fully prepared to provide the best care possible.
Please always call (925) 837-1632 to ensure we are not at capacity and can care for your pet.
Below are some of our emergency and urgent care services:
- Trauma/Emergency surgery
- Toxicity/Poison treatment
- Pain management
- Cardiac resuscitation (CPR)
- Blood transfusions
- Blood pressure monitoring
- Intravenous fluid therapy
- Temperature-controlled (warming) cages
- Oxygen therapy
- X-rays and ultrasound