COVID-19 Updates

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Update: July 23, 2021

The entire Oak tree Animal Hospital family would like to thank you for your cooperation and understanding during these unprecedented times. We take the health and well-being of your pets very seriously.

We are saddened to say two of our team members have tested positive for Covid and several others have non-Covid illnesses. Based upon the increasing Covid cases in our area and our own personal experiences, we have no choice but to return to curbside service only.

We ask you to take the following precautions when bringing your pet to an appointment:

• Remain in your car when you arrive. Call the office at (925) 837-1632 to let us know you have arrived.

• Staff will come to your vehicle to take your pet inside our facility.

• Have your mask in place whenever you interact with a staff member.

• The doctor will communicate with you via telephone.

• All payments will be contactless. We will take your card information over the telephone.

Appointments are taking longer than normal and our staffing is severely limited due to illness. We currently will not be scheduling any appointments until at least the middle of August.

Thank you so much for your patience, support and understanding during this COVID pandemic. Your love and appreciation have meant the world to us. It has energized us and kept us going especially during the difficult and challenging times.
 

COVID-19 FAQ for Pet Owners